Appliance & Electronics Technician: Diagnostics

Big Sandy Superstore; Reynoldsburg (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units. The role focuses on accurate diagnostics, ordering parts, installing components, and testing units to ensure full functionality.

You will document every step from the customer\'s home, finalize billing notes, and support continuous improvement efforts for service quality. The position emphasizes teamwork and customer service, with a strong commitment to investing in employees and

Qualifications

• High school diploma or GED required.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Diagnose Appliances & Electronics.
• Order parts and document in work order from customer's home.
• Install parts on units and test operation after installation.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customer's home.
• Perform additional tasks within the job scope as needed.

Skills

Self-starter

Multitasking

Independent or team player

Customer skills

Interpersonal skills

Education

High school diploma or GED

Job description

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units. The role focuses on accurate diagnostics, ordering parts, installing components, and testing units to ensure full functionality.

You will document every step from the customer\'s home, finalize billing notes, and support continuous improvement efforts for service quality. The position emphasizes teamwork and customer service, with a strong commitment to investing in employees and