In-Home Appliance & Electronics Technician – Diagnostics & Repairs

Big Sandy Superstore; Cincinnati (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

ESOP

Paid Time Off

Employee discount

Job summary

Big Sandy Superstore seeks an Appliance & Electronics Technician to diagnose and repair customer units, delivering reliable service with strong customer care and teamwork. You will contact customers at the start of each day, run scheduled calls, order parts, install components, test operation, document outcomes, and finalize billing notes, contributing to the Superstore Experience.

We value self-motivation, the ability to multitask, and a respectful, safety-conscious approach in a fast-paced

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Diagnose appliances and electronics and perform repairs.
• Order parts and document comments in the work order.
• Install parts and test operation after service.
• Call tech line and log the call after any repair attempt.
• Finalize billing notes for the customer’s home.

Skills

Customer service

Interpersonal skills

Multitasking

Self-starter

Education

High School Diploma or GED

Job description

Big Sandy Superstore seeks an Appliance & Electronics Technician to diagnose and repair customer units, delivering reliable service with strong customer care and teamwork. You will contact customers at the start of each day, run scheduled calls, order parts, install components, test operation, document outcomes, and finalize billing notes, contributing to the Superstore Experience.

We value self-motivation, the ability to multitask, and a respectful, safety-conscious approach in a fast-paced