In-Home Appliance & Electronics Technician

Big Sandy Superstore; Florence (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid time off

Employee discounts

ESOP

Job summary

Big Sandy Superstore seeks an Appliance & Electronics Technician to diagnose and repair customer units. You will contact customers daily, run scheduled calls, and ensure accurate diagnostics and part installations with proper documentation.

Responsibilities include ordering parts, testing installations, and finalizing billing notes from the customer’s home. A High School Diploma or GED and strong customer/interpersonal skills are required.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and comment in the work order from the customer's home.
• Install parts on units and test operation after installation.
• Call tech line and document call in the system after any failed repair.
• Finalize all billing notes from the customer's home.
• Additional tasks within the role's scope and timelines.

Skills

Strong customer skills

Strong interpersonal skills

Education

High School Graduate or GED

Job description

Big Sandy Superstore seeks an Appliance & Electronics Technician to diagnose and repair customer units. You will contact customers daily, run scheduled calls, and ensure accurate diagnostics and part installations with proper documentation.

Responsibilities include ordering parts, testing installations, and finalizing billing notes from the customer’s home. A High School Diploma or GED and strong customer/interpersonal skills are required.