In-Home Appliance & Electronics Repair Technician — ESOP

Big Sandy Superstore; Dublin (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units. The role focuses on customer communication, precise diagnostics, and timely parts installation, with billing notes completed after service calls.

Ideal candidates have a high school diploma or GED, strong customer service and interpersonal skills, and can multitask in a fast-paced retail setting. Full-time position with competitive benefits and employee discounts.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.

Skills

Customer service

Interpersonal skills

Multitasking

Self-motivated

Education

High School Diploma or GED

Job description

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose and repair customer units. The role focuses on customer communication, precise diagnostics, and timely parts installation, with billing notes completed after service calls.

Ideal candidates have a high school diploma or GED, strong customer service and interpersonal skills, and can multitask in a fast-paced retail setting. Full-time position with competitive benefits and employee discounts.