In-Home Appliance & Electronics Technician – Diagnostics

Big Sandy Superstore; Marion (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore in Ohio is seeking an Appliance & Electronics Technician to diagnose and repair customer units, delivering the Superstore Experience with a focus on quality and satisfaction.

You will contact customers at the start of each day, run calls, diagnose appliances and electronics, order parts, install and test, and finalize billing notes from the customer's home while maintaining respectful, professional service standards.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.

Skills

Strong customer skills

Strong interpersonal skills

Education

High School Graduate or GED

Job description

Big Sandy Superstore in Ohio is seeking an Appliance & Electronics Technician to diagnose and repair customer units, delivering the Superstore Experience with a focus on quality and satisfaction.

You will contact customers at the start of each day, run calls, diagnose appliances and electronics, order parts, install and test, and finalize billing notes from the customer's home while maintaining respectful, professional service standards.