In-Home Appliance & Electronics Technician: Diagnostics & Repair

Big Sandy Superstore; Columbus (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Dental insurance

Health insurance

Vision insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore in Columbus, OH seeks an Appliance & Electronics Technician to diagnose and repair customer units, order parts, install parts, and test performance before closing the service call. You will document issues, manage billing notes, and maintain clear communication with customers throughout each service visit.

We emphasize a strong customer-service mindset, reliability, and teamwork. A high school diploma or GED is required, with the ability to work independently and handle

Qualifications

• High School diploma or GED.
• Strong customer service skills.
• Strong interpersonal skills.

Responsibilities

• Diagnose Appliances & Electronics.
• Order parts and comment in the work order from the customer's home.
• Install parts on units and test operation after installation.
• Call the tech line and document the call after any failed repair attempt.
• Finalize billing notes from the customer's home.
• Coordinate with daily calls and start-of-day customer contact.

Skills

Customer skills

Interpersonal skills

Self-starter

Job description

Big Sandy Superstore in Columbus, OH seeks an Appliance & Electronics Technician to diagnose and repair customer units, order parts, install parts, and test performance before closing the service call. You will document issues, manage billing notes, and maintain clear communication with customers throughout each service visit.

We emphasize a strong customer-service mindset, reliability, and teamwork. A high school diploma or GED is required, with the ability to work independently and handle