Import Release Operations Specialist

Livingston International; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Livingston International in Houston, TX, seeks a Release Pool Support role to assist RCA and IS teams. Ensure timely processing of entries and adherence to service standards to satisfy clients.

The position requires 3 years of related experience and a High School/GED or equivalent. Strong attention to detail, Excel proficiency, and ability to work in a fast-paced team environment are essential.

Qualifications

• 3 years of related experience.
• High School/GED or equivalent required.

Responsibilities

• Assist RCA's and IS's to process entries on time within service standards.
• Proactively verify documentation and accuracy on documents or parts database.
• May contact Client Import Analyst for missing docs/instructions.
• Provide technical expertise to team members.
• Assist team with on-the-job training.
• Check tariff and valuation accuracy with proper client/importer information.
• Conduct documented internal audits.
• Assist Manager in compiling reporting metrics for Client Service Team.
• Participate in day-to-day operations: set priorities, organize work, coordinate with others, problem-solve, and participate in meetings.
• Coordinate and implement electronic data relationships to improve processing efficiency.
• Keep up with new systems developments.
• Perform other duties as assigned by management.
• Adhere to policies and procedures.

Skills

Client service

Policies & procedures

Microsoft Office

Data entry

Analytical skills

Communication skills

Prioritization

Attention to detail

Team environment

Education

High School/GED or equivalent

Job description

Livingston International in Houston, TX, seeks a Release Pool Support role to assist RCA and IS teams. Ensure timely processing of entries and adherence to service standards to satisfy clients.

The position requires 3 years of related experience and a High School/GED or equivalent. Strong attention to detail, Excel proficiency, and ability to work in a fast-paced team environment are essential.