Import Export Assistant

KOYORAD Cooling Systems, Inc (USA); Irvine (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Company Holidays

Paid time off

Job summary

KOYORAD Cooling Systems, Inc (USA) is seeking an Import-Export Assistant to support daily logistics and trade operations in Irvine. You will collaborate with freight forwarders, customs brokers, customers and internal teams to ensure smooth shipment execution and exceptional service.

The role suits both experienced professionals and entry-level candidates eager to learn. Responsibilities include handling orders, documents, compliance, cost tracking, and data entry, with opportunities to grow in

Qualifications

• Strong problem-solving skills with a proactive and solution-oriented mindset.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office applications, including Excel and Outlook.
• Highly organized with strong attention to detail.
• Professional demeanor and strong sense of responsibility.
• Self-motivated and able to take initiative.
• Interest in logistics, freight forwarding, and import/export operations.

Responsibilities

• Create, review, and process container orders, invoices.
• Provide import documents to customers.
• Coordinate with customs brokers to ensure import/export compliance.
• Monitor shipment movement with carriers and forwarders.
• Track freight costs and logistics-related expenses.
• Maintain accurate records of all transactions.
• Serve as main contact for customer inquiries and issue resolution.
• Facilitate communication between customers and manufacturing plants.
• Identify and resolve issues between customers and factories to ensure smooth orders.
• Assist data analysis and database maintenance.
• Assist inventory control and data entry.

Skills

Problem-solving

Interpersonal communication

Microsoft Office

Attention to detail

Professional demeanor

Initiative

Logistics interest

Tools

Excel

Outlook

Excel VBA

Job description

We are looking for a detail-oriented Import-Export Assistant to support daily logistics and trade operations. This role is ideal for both experienced professionals and entry-level candidates who are eager to learn and grow in international logistics. You will work closely with freight forwarders, customs brokers, customers and internal teams to ensure smooth shipment execution and excellent customer service

Responsibilities

• Create, review, and process container orders, invoices
• Provide import required document to customers
• Coordinate with customs brokers to ensure compliance with import/export regulations
• Monitor shipment movement and work closely with carriers and freight forwarders
• Track and manage freight costs and logistics-related expenses
• Maintain accurate and organized records of all transactions
• Serve as the main point of contact for customer inquiries and issue resolution
• Act as a liaison between customers and manufacturing plants, facilitating clear and effective communication
• Identify, coordinate, and resolve issues between customers and factories to ensure smooth order fulfillment
• Assist data analysis
• Assist database maintenance and data entry
• Assist inventory control
• Perform additional duties as assigned

Qualifications

• Strong problem-solving skills with a proactive and solution-oriented mindset
• Excellent interpersonal and communication skills
• Proficient in Microsoft, Excel, and Outlook and other applications
• Highly organized with strong attention to detail
• Professional demeanor and strong sense of responsibility
• Self-motivated and able to take initiative
• Interest in logistics, freight forwarding, and import/export operations

Preferred Skills

• Experience working with freight forwarders/customs brokers
• Knowledge or interest in import duties, trade compliance, and logistics cost structures
• Japanese is a plus
• Knowledge of Excel VBA
• Simple IRA
• Company Holidays
• Paid time off