ImportExport Clerk

LPC Personnel, Inc; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

LPC Personnel, Inc. in Houston, TX is seeking an Import/Export Clerk to support freight quotes, shipment coordination, order processing, and sales support in a fast-paced logistics environment.

The ideal candidate is organized, responsive, and proficient with MS Office; experience with freight quoting and import/export is preferred.

Qualifications

• 2+ years of experience in freight forwarding, logistics, transportation, inside sales, or customer service.

Responsibilities

• Prepare freight quotes and assist with pricing based on customer requirements
• Communicate with customers regarding rates, shipment details, schedules, and service options
• Process orders and shipment requests accurately
• Coordinate import and export shipments, including ocean, air, and ground freight as applicable
• Coordinate with carriers, customers, and internal teams to ensure efficient shipment handling
• Track shipments and provide customers with status updates and documentation
• Follow up on quotes, customer inquiries, and pending shipments
• Maintain accurate customer, shipment, and pricing information
• Assist with import/export documentation, shipment requirements, and coordination with customs or other service providers
• Assist with customer service, sales follow-up, and general administrative tasks

Skills

Freight forwarding

Logistics

Transportation

Inside sales

Customer service

Tools

TMS

ERP

CRM

Job description

Position Summary

We are seeking a detail-oriented Import/Export Clerkto support customers with freight quotes, shipment coordination, order processing, and sales support. The ideal candidate is organized, responsive, and comfortable working in a fast-paced logistics environment.

Responsibilities

• Prepare freight quotes and assist with pricing based on customer requirements


• Communicate with customers regarding rates, shipment details, schedules, and service options


• Process orders and shipment requests accurately


• Coordinate import and export shipments, including ocean, air, and ground freight as applicable


• Coordinate with carriers, customers, and internal teams to ensure efficient shipment handling


• Track shipments and provide customers with status updates and documentation


• Follow up on quotes, customer inquiries, and pending shipments


• Maintain accurate customer, shipment, and pricing information


• Assist with import/export documentation, shipment requirements, and coordination with customs or other service providers


• Assist with customer service, sales follow-up, and general administrative tasks

Qualifications

• 2+ years of experience in freight forwarding, logistics, transportation, inside sales, or customer service


• Experience with freight quoting, import/export shipping, or shipment coordination is preferred


• Strong communication, customer service, and organizational skills


• Ability to manage multiple priorities in a fast-paced environment


• Proficiency with Microsoft Office, Excel, and Outlook


• Experience with TMS, ERP, or CRM systems is a plus


• Strong attention to detail and follow-up skills