Logistics/Warehouse Assistant

Fourstar Group; Akron (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Fourstar Group is seeking an experienced import/logistics coordinator to manage the movement of cargo, prepare shipping documents, and support warehouse operations. The role requires strong English communication, ERP knowledge, and accurate data entry.

Responsibilities include coordinating shipments with two 3PL locations, utilizing EDI for notices, and assisting general office duties as needed. Attention to detail and ability to multitask are essential.

Qualifications

• Experience with general freight forwarding and logistics processes.
• Strong English written and verbal communication skills.
• Proficiency with Microsoft Office suite (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Coordinate import and domestic cargo movements to two 3PL locations.
• Prepare packing lists, bills of lading, and notices for customers.
• Handle data entry and maintain accurate documentation and records.
• Provide customer support via phone, email, and website.
• Assist warehouse operations and general office duties as needed.
• Coordinate inbound/outbound shipments and forklift operations where required.

Skills

ERP system

MS Office

Communication

Attention to detail

Data entry

Forklift safety

Job description

We are an importer and global sourcing company supplying consumer products to our retailer customers (RTA furniture, seasonal décor, food, medical devices, and candy). We are looking for an experienced candidate to fill this position and to grow with our company.

• Coordinate the import and domestic movement of cargo.
• Prepare and distribute arrival notices timely to our customers. (Manual and using EDI).
• Maintain documentation and records.
• Data-entry.
• Assist with and/or handle all aspects of importation of cargo as necessary.
• Arrange Customs clearance with our brokers.
• Provide customer support (to our customer service 800 number callers, emails and website)
• Assist and handle general office administration.
• Support warehouse operations (picking, packing, shipping)
• Build pallets
• Forklift and pallet jack use.
• Manage inbound customer orders
• Route collect orders via customer’s transportation website
• Route prepaid orders with nominated domestic partners
• Manage import shipments into designated warehouse
• Create packing lists and bills of lading as needed
• Coordinate inbound and outbound shipments with two 3PL locations
• Minor building maintenance, landscaping, and general cleaning.
• Answering the office phone.
• Performs other duties as required.

Job Qualifications

• Ability to routinely lift and carry up to 75 lb.
• Working knowledge of ERP system
• Ability to walk, bend, stoop and stand for long periods of time,
• Stand up & sit down forklift experience & safety knowledge.

Requirements

• Knowledge of general freight forwarding terms, standards process and requirements.
• 3 years of experience in general freight forwarding/logistics/importing is required.
• Candidate must have good working knowledge of the various international transportation products, as well as general knowledge of U.S. Customs requirements. The individual should understand process flows and general accounting practices and procedures.
• English is the principal language for this position. This position requires excellent written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.
• Proficiency with Microsoft Office Products (Excel, PowerPoint, Word, Outlook) is required.
• Excellent Customer Service, Phone & communication skills, accurate data entry experience, Knowledge of worldwide geography, Dependability, Ability to handle and prioritize multiple tasks, Attention to detail and quality, etc.