Import Export Specialist

Partners Professional; Compton (CA); On-site; USD 34,440 - 41,328; Full time

Job summary

A leading global logistics solutions firm is seeking an experienced Import/Export Agent in Compton, California. The agent will serve as the primary contact between internal teams and external partners, ensuring excellent customer service and compliance with industry regulations. Candidates should have at least 3 years of export experience, a high school diploma, and strong communication skills. The role offers a full-time schedule with competitive hourly pay of $25–$30 depending on experience.

Qualifications

• Minimum 3 years of export experience and high school diploma.
• Strong knowledge of ocean freight; air experience is a plus.
• DG certification required for handling hazardous materials shipments.

Responsibilities

• Serve as the main point of contact for customers and vendors.
• Dispatch shipments and ensure compliance with cutoffs.
• Track shipments and communicate updates to stakeholders.

Skills

Strong written and verbal communication skills

Proficiency in Microsoft Office

Ability to calculate chargeable weight and shipment volume

Understanding of TSA regulations

DG certification for hazardous materials shipments

Education

High school diploma

Minimum 3 years of export experience

Tools

Container Freight Stations (CFS)

Basic computer applications

Job description

1 day ago Be among the first 25 applicants

Partners Professional provided pay range

This range is provided by Partners Professional. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $30.00/hr

Direct message the job poster from Partners Professional

Schedule: Monday–Friday, 8:30 AM – 5:30 PM

Compensation: $25.00–$30.00 per hour (DOE)

About the Role

A leading global logistics solutions and freight services organization is seeking a detail-driven Import/Export Agent to serve as the primary interface between internal teams, customers, overseas partners, operations, and vendors. This position ensures high-quality customer service while maintaining compliance with industry regulations, transportation requirements, and company procedures. The ideal candidate is organized, responsive, and experienced in coordinating both air and ocean freight shipments.

Key Responsibilities

Customer & Partner Communication

• Serve as the main point of contact between customers, operations, vendors, and international partners.
• Answer inbound calls professionally and promptly.
• Respond to customer and partner emails in a timely, accurate manner.
• Provide quotes to customers and overseas agents.

Shipment Coordination & Dispatch

• Dispatch shipments and ensure vendors are aware of cutoffs and special instructions.
• Book ocean freight with co-loaders and ocean carriers.
• Coordinate with customs brokers, importers, and customers for inbound shipments.
• Label air and ocean shipments accurately.
• Process Dangerous Goods (DG) shipments, including required checklists.

Documentation & Compliance

• Maintain understanding and compliance with TSA regulations.
• Ensure knowledge of POA, customs brokerage regulations, delivery orders (DO), and ISF requirements.

Tracking, Updates & Reporting

• Track and trace shipments from origin to destination.
• Communicate shipment updates, issues, and milestones to customers, brokers, and sales teams.
• Record and update tracking notes and statuses in the system.
• Close out and bill shipments in a timely manner.

Operational Support

• Complete assigned accounts and projects as directed by International Managers.
• Maintain punctual clock-in/clock-out procedures, including lunch and break schedules.
• Participate in weekend on-call rotations or overtime assignments as needed.
• Perform other duties as required to support international operations.
• Minimum 3 years of export experience and high school diploma
• Strong knowledge of Ocean freight (Air experience is a plus; training provided)
• Proficiency in basic computer applications including Microsoft Office and typing 35 wpm+
• Experience with CFS (container freight) stations, truck dispatch & service quotes
• Strong written and verbal communication skills.
• Ability to calculate chargeable weight and shipment volume.
• DG certification required for handling hazardous materials shipments.
• Knowledge of airline regulations including oversize cargo and banding requirements.
• Familiarity with POA, customs brokerage processes, DO, and ISF requirements.
• Work with a sense of urgency, understanding how to prioritize.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Quality Assurance, and Distribution

Industries

• Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation