Impactful Veterans Reintegration Case Manager

Goodwill; Albuquerque, Northern (NM, KY); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Dental Insurance

Vision Insurance

Medical Coverage

403b Retirement Plan

Work-life balance

Job summary

Goodwill Industries of New Mexico is seeking a dedicated Case Manager under the Homeless Veterans Reintegration Program (HVRP) in the Albuquerque area. You will provide case management services, advocacy, evaluation and crisis support to veterans served by the program.

Responsibilities include documenting client interactions, maintaining records, and coordinating with partner agencies while ensuring privacy and compliance with HIPAA policies. Base pay starts at $23/hr, DOE, with benefits offered.

Qualifications

• Bachelor’s Degree in social services or related human services field.
• One to three years’ work experience in case management or social work is preferred.
• CCM, CRC or MSW preferred.
• Ability to acquire CPR and First Aid certification.
• Bilingual preferred.

Responsibilities

• Provides case management services to persons served through service coordination, advocacy, evaluation, assessment and crisis management.
• Contacts participants and provides case management services to assigned caseload as required by the program guidelines and scope of work.
• Builds and maintains collaborative relationships with community agencies.
• Maintains case records containing pertinent, accurate and current information; documents all contact made with each participant in a timely manner.
• Completes all required documentation within designated timeframes including case notes, program documentation and required reporting.
• Completes, verifies and submits monthly billing according to established timeframes.

Skills

Customer service

Case management

Communication

Time management

Travel readiness

HIPAA compliance

Education

Bachelor’s degree in social services

One to three years’ experience in case management

CPR & First Aid certification

CCM/CRC/MSW preferred

Tools

Microsoft Word

Excel

Database software

Job description

Goodwill Industries of New Mexico is seeking a dedicated Case Manager under the Homeless Veterans Reintegration Program (HVRP) in the Albuquerque area. You will provide case management services, advocacy, evaluation and crisis support to veterans served by the program.

Responsibilities include documenting client interactions, maintaining records, and coordinating with partner agencies while ensuring privacy and compliance with HIPAA policies. Base pay starts at $23/hr, DOE, with benefits offered.