Impactful State Eligibility Consultant (SNAP/Medicaid/TANF)

Indiana; Warsaw (IN); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

HSAs (Health Savings Account)

Pension plans

Leave policies

Job summary

The State of Indiana's Family & Social Services Administration is seeking a State Eligibility Consultant to review SNAP, Medicaid, and TANF applications and redeterminations, ensuring policy compliance and accurate eligibility determinations. The role involves data review, corrections, and collaboration with contract staff.

Travel may be required; no degree is required. The role offers comprehensive benefits, training, and opportunities to impact Hoosiers across Indiana.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy

Eligibility systems

Analytical problem solving

Empathy and discretion

Interpersonal communication

Independence and teamwork

Math basics

No degree required

Interviewing skills

Tools

Eligibility systems software

Job description

The State of Indiana's Family & Social Services Administration is seeking a State Eligibility Consultant to review SNAP, Medicaid, and TANF applications and redeterminations, ensuring policy compliance and accurate eligibility determinations. The role involves data review, corrections, and collaboration with contract staff.

Travel may be required; no degree is required. The role offers comprehensive benefits, training, and opportunities to impact Hoosiers across Indiana.