Impactful Eligibility Specialist - SNAP, TANF & Medicaid

Indiana; Plainfield (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Pension plans

Paid time off

Job summary

The State of Indiana is seeking a State Eligibility Consultant to ensure the accuracy and integrity of benefits for DFR programs in Indiana. You will process and review applications, changes, and redeterminations for SNAP, Medicaid and TANF, ensuring compliance with policies and regulations.

You’ll provide feedback for peer coaching and support continuous improvement of the DFR accuracy review process. This role requires thorough knowledge of public assistance rules, strong interview and

Qualifications

• Willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• Degree not required

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy knowledge

Federal/state/local rules knowledge

Computerized eligibility systems

Problem solving

Empathy

Discretion with personal information

Interview and communication skills

Flexibility and self-motivation

Independent and team work

Mathematical calculations

No degree required

Education

No degree required

Tools

Computerized eligibility systems

Job description

The State of Indiana is seeking a State Eligibility Consultant to ensure the accuracy and integrity of benefits for DFR programs in Indiana. You will process and review applications, changes, and redeterminations for SNAP, Medicaid and TANF, ensuring compliance with policies and regulations.

You’ll provide feedback for peer coaching and support continuous improvement of the DFR accuracy review process. This role requires thorough knowledge of public assistance rules, strong interview and