Impactful Eligibility Consultant - Public Benefits

Indiana; Greencastle (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

Health savings account

457(b) plan

Pension plans

Job summary

The State of Indiana is seeking a State Eligibility Consultant to ensure accurate benefits for SNAP, Medicaid, and TANF. You will review applications, determine eligibility, correct data, and authorize benefits while supporting peer coaching and process improvements.

Join a mission-driven team within the Division of Family Resources, with opportunities to grow, a comprehensive benefits package, flexible work options, and a commitment to work-life balance across Indiana.

Qualifications

• Knowledge of public assistance policy, practices, and procedures.
• Familiarity with federal, state, and local rules for public assistance programs.
• Ability to review data and identify inconsistencies.
• Experience conducting eligibility interviews for SNAP/TANF/Medicaid.
• Willingness to travel with reasonable accommodation.
• No degree required and ability to work with diverse populations.

Responsibilities

• Review eligibility recommendations and information from contract staff.
• Determine eligibility for benefits in line with policies and regulations.
• Examine data matches to detect inconsistencies.
• Approve contractor-calculated claims.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid.
• Stay current on rule changes and apply them in daily work.

Skills

Willingness to travel

Public assistance policy knowledge

Eligibility systems software

Interviews and communication

Problem solving

Discretion

Empathy

Multitasking

Independent work or teamwork

Basic math

Education

No degree required

Tools

Eligibility systems software

Job description

The State of Indiana is seeking a State Eligibility Consultant to ensure accurate benefits for SNAP, Medicaid, and TANF. You will review applications, determine eligibility, correct data, and authorize benefits while supporting peer coaching and process improvements.

Join a mission-driven team within the Division of Family Resources, with opportunities to grow, a comprehensive benefits package, flexible work options, and a commitment to work-life balance across Indiana.