Impactful Eligibility Consultant - SNAP/Medicaid/TANF

State of Indiana; Elkhart (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

HSA

457(b)

Pension plans

Paid leave

Holidays

Education reimbursement

Life insurance

Referral bonus

Employee assistance

PSLF

Free parking

LinkedIn Learning

Job summary

The State of Indiana is seeking a State Eligibility Consultant (SEC) within the Division of Family Resources to ensure accurate benefits for SNAP, Medicaid, and TANF. You will review applications, determine eligibility, correct data, and authorize benefits in line with policy and regulations.

This role offers a robust benefits package and a starting salary around $37,648 per year, with opportunities for coaching and growth.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy

Eligibility systems

Interview skills

Communication skills

Empathy

Discretion

Teamwork

Basic math

No degree required

Tools

Eligibility systems

Job description

The State of Indiana is seeking a State Eligibility Consultant (SEC) within the Division of Family Resources to ensure accurate benefits for SNAP, Medicaid, and TANF. You will review applications, determine eligibility, correct data, and authorize benefits in line with policy and regulations.

This role offers a robust benefits package and a starting salary around $37,648 per year, with opportunities for coaching and growth.