Public Benefits Eligibility Consultant – Make an Impact

State of Indiana; Gary (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans including RX, vision and

Wellness Rewards Program

Health savings account

Deferred compensation 457(b) with anem

Two fully-funded pension plan options

Job summary

The State of Indiana is seeking a State Eligibility Consultant to ensure accurate approvals for SNAP, Medicaid and TANF. You will review applications, changes and redeterminations, make eligibility determinations, and correct data as needed to maintain program integrity.

You’ll work with contract staff, conduct interviews, keep up-to-date on evolving guidelines, and support the DFR accuracy review process. Travel may be required and compensation aligns with state standards.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients and colleagues' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy knowledge

Federal/state/local rules knowledge

Computerized eligibility systems

Problem solving

Empathy

Discretion

Interview and communication skills

Multitasking

Independent and team work

Tools

Computerized eligibility systems

Job description

The State of Indiana is seeking a State Eligibility Consultant to ensure accurate approvals for SNAP, Medicaid and TANF. You will review applications, changes and redeterminations, make eligibility determinations, and correct data as needed to maintain program integrity.

You’ll work with contract staff, conduct interviews, keep up-to-date on evolving guidelines, and support the DFR accuracy review process. Travel may be required and compensation aligns with state standards.