Impactful Shelter Case Manager | Pathway to Hope

The Salvation Army of Memphis & the Mid-South; Concord (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

The Salvation Army of Memphis & the Mid-South in Concord, NC seeks a Case Manager Pathway of Hope to deliver crisis intervention and case management to shelter clients and Pathway of Hope participants.

The role plans and controls daily shelter operations, guides clients to measurable steps, identifies community resources, supervises student interns, and ensures documentation meets program and funding requirements.

Qualifications

• Bachelor's degree or equivalent in social work, behavioral science, or related field.
• Strong knowledge of social service resources and community agencies.
• Ability to interview clients, document case notes, and maintain records.

Responsibilities

• Provide crisis intervention and assess client needs to develop service plans.
• Guide clients toward measurable, concrete steps to achieve goals.
• Supervise shelter monitors and interns; maintain compliance with policies.

Skills

Case management

Community resources

Interviewing clients

Communication skills

Client records

Education

Bachelor's degree in Social Work

Job description

The Salvation Army of Memphis & the Mid-South in Concord, NC seeks a Case Manager Pathway of Hope to deliver crisis intervention and case management to shelter clients and Pathway of Hope participants.

The role plans and controls daily shelter operations, guides clients to measurable steps, identifies community resources, supervises student interns, and ensures documentation meets program and funding requirements.