Impactful Residential Programs Manager

Advocates; Dedham (MA); On-site; USD 52,000 - 56,000; Full time

Job summary

Advocates is seeking a Program Manager to direct the residential program in Dedham, MA. You will supervise Direct Care staff and oversee day-to-day operations, ensuring a warm, safe environment and compliance with program standards.

Responsibilities include staff scheduling, budgetary oversight, staff training, intakes, IAP participation, and on-call emergency coverage. Strong communication and leadership are essential to support individuals and advance care goals.

Qualifications

• HS Diploma/GED required.
• 5 years’ experience in related field preferred.
• BA in related field preferred (nice to have).

Responsibilities

• Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervisions, and ensure staff trainings are current.
• Conduct intakes, ensuring that proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.
• Ensure that client’s rehabilitative treatment and clinical record meet Rehab Option standards.
• Prepare reports as directed, including data collection and analysis.
• Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.

Skills

Direct Care supervision

Budgeting

Staff scheduling

Staff meetings & supervision

Intake processing

Data reporting

Communication skills

Driver's license

Education

High School Diploma/GED

Bachelor’s degree preferred

Job description

Advocates is seeking a Program Manager to direct the residential program in Dedham, MA. You will supervise Direct Care staff and oversee day-to-day operations, ensuring a warm, safe environment and compliance with program standards.

Responsibilities include staff scheduling, budgetary oversight, staff training, intakes, IAP participation, and on-call emergency coverage. Strong communication and leadership are essential to support individuals and advance care goals.