Impactful Public Benefits Eligibility Specialist I

Florida; Fort Myers (FL); Sur place; USD 31 000 - 42 000; Plein temps

Résumé du poste

Florida Department of Children and Families is seeking an Eligibility Specialist I in Fort Myers. The role involves determining applicant eligibility for government assistance programs, processing data into an electronic eligibility system, and managing a high-volume caseload in a deadline-driven environment.

The position requires at least two years of relevant experience or an associate degree and 60 semester hours. Training is provided, and telework may be possible after training completion.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8- to 12-week mandatory training course.

Responsabilités

• Interviewing applicants to obtain and verify information to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learn state and federal program regulations through training prior to full case assignment and ongoing training.
• Instruct clients in completing forms and reviewing applications for completeness and accuracy.
• Determine program eligibility using current regulations and a computer-based eligibility system.
• Research information provided by applicants to verify eligibility status.
• Identify potential fraud and advise clients on deadlines and required actions.

Connaissances

Customer service

Interviewing

Eligibility determination

Data entry

Formation

Associate degree

60 semester hours

Description du poste

Florida Department of Children and Families is seeking an Eligibility Specialist I in Fort Myers. The role involves determining applicant eligibility for government assistance programs, processing data into an electronic eligibility system, and managing a high-volume caseload in a deadline-driven environment.

The position requires at least two years of relevant experience or an associate degree and 60 semester hours. Training is provided, and telework may be possible after training completion.