Impactful Eligibility Specialist I

My Florida CFO; Florida; On-site; USD 33,000 - 40,000; Full time

Job summary

Department of Children and Families in Florida seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. You will process electronic data, interview applicants, and maintain an accurate caseload under state and federal guidelines.

The role requires training, attention to detail, and the ability to adapt to changing regulations. This position may involve some face-to-face work and helps families achieve self-sufficiency.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8-12 week mandatory training course.

Responsibilities

• Interviewing applicants to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Processing data from electronic sources and entering information into a computer-based eligibility system.
• Reviewing applications for completeness and accuracy.
• Determining eligibility in accordance with current regulations using a computer-based system.
• Reporting cases of identity theft or fraud and advising clients of deadlines.

Skills

Customer service

Interviewing

Recruiting

Investigating

Accounting

Eligibility processing

Education

Associate degree or higher

Job description

Department of Children and Families in Florida seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. You will process electronic data, interview applicants, and maintain an accurate caseload under state and federal guidelines.

The role requires training, attention to detail, and the ability to adapt to changing regulations. This position may involve some face-to-face work and helps families achieve self-sufficiency.