Impactful Outpatient Care Coordinator (AMSA)

Veterans Health Administration; Lyons (NJ); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Veterans Health Administration, part of the Department of Veterans Affairs, seeks an Advanced Medical Support Assistant (AMSA) to support Ambulatory Care across East Orange, Lyons, and NJ HCS CBOCs. The role focuses on scheduling, records management, and care-team coordination to ensure timely outpatient services.

Candidates will manage appointments, assist with virtual visits, and maintain HIPAA-compliant records while working a Monday–Friday 08:00–4:30 schedule.

Qualifications

• Education from accredited institutions recognized by the U.S. Department of Education.
• Foreign education may require a Certificate of Foreign Equivalency with transcript.
• For more information, visit the links provided in the job posting.

Responsibilities

• Schedule and manage outpatient appointments.
• Review clinic schedules to optimize utilization.
• Facilitate secure messaging between patients and care teams.
• Notify patients of normal lab results by mail.
• Develop and maintain tracking systems for follow-up care.
• Monitor pre-appointment requirements (X-ray, lab, EKG).
• Enter and maintain information in electronic medical records.
• Assist with virtual appointment management.
• Maintain patient confidentiality per HIPAA.

Education

Education recognized by the U.S. Department of Education

Job description

Veterans Health Administration, part of the Department of Veterans Affairs, seeks an Advanced Medical Support Assistant (AMSA) to support Ambulatory Care across East Orange, Lyons, and NJ HCS CBOCs. The role focuses on scheduling, records management, and care-team coordination to ensure timely outpatient services.

Candidates will manage appointments, assist with virtual visits, and maintain HIPAA-compliant records while working a Monday–Friday 08:00–4:30 schedule.