Outpatient Care Navigator & Scheduling Specialist

Talentify; Toms River (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) position at the Toms River, NJ VA Clinic provides clerical support for patient care, including scheduling and managing patient files. Under the supervision of the Primary Care Department, AMSAs utilize electronic medical records with HIPAA-compliant processes and support an interdisciplinary care model.

AMSAs help Veterans maneuver through the medical system, ensuring smooth outpatient processes and effective communication with the care team and VA

Qualifications

• Knowledge of HIPAA and patient confidentiality practices.
• Advanced medical terminology.
• Strong customer service and clerical skills.

Responsibilities

• Assist Veterans with outpatient appointment scheduling and navigation.
• Enter, modify, and retrieve information in electronic medical records systems.
• Maintain patient confidentiality per HIPAA requirements.

Skills

HIPAA compliance

Medical terminology

Customer service

Job description

The Advanced Medical Support Assistant (AMSA) position at the Toms River, NJ VA Clinic provides clerical support for patient care, including scheduling and managing patient files. Under the supervision of the Primary Care Department, AMSAs utilize electronic medical records with HIPAA-compliant processes and support an interdisciplinary care model.

AMSAs help Veterans maneuver through the medical system, ensuring smooth outpatient processes and effective communication with the care team and VA