Impactful Non-Emergency Transport Authorization Specialist

Rural Metro Fire Department; Phoenix (AZ); On-site; USD 37,440 - 41,600; Full time

Job summary

Rural Metro Fire Department is seeking a Revenue Cycle Authorization Specialist for an on-site role in Phoenix, AZ. The position offers full-time night shifts (Wed–Sat, 6pm–6am) with hourly compensation of $18–$20.

The specialist will manage non-emergency transport authorizations, coordinate with payors, and support billing operations. Responsibilities include reviewing transports, obtaining authorizations, and ensuring proper paperwork.

Qualifications

• High school diploma or GED required.
• EMT certification or medical experience preferred.
• At least 1 year in medical billing with prior authorization.
• Typing speed of 50 WPM or more.
• Proficiency with Microsoft Office and basic computer functions.
• Familiarity with Medicare/Medicaid ambulance billing preferred.
• HIPAA, SOX and related regulations within 1 month of hire.
• Ability to interact with the public effectively.

Responsibilities

• Provide guidance on non-emergency transports paperwork and/or authorizations.
• Review transports to identify payor and authorization requirements.
• Request and obtain authorizations following established processes.
• Ensure appropriate service levels are dispatched for non-emergency transports.
• Manage the Authorization work bin to meet payor requirements.
• Resolve customer complaints promptly and professionally.
• Maintain strong relationships with AMR teams, clients, payors, and regulators.

Skills

Medical billing

Prior authorizations

Customer service

HIPAA compliance

Data entry

Education

High school diploma

EMT certification

Tools

Microsoft Office

Billing software

Job description

Rural Metro Fire Department is seeking a Revenue Cycle Authorization Specialist for an on-site role in Phoenix, AZ. The position offers full-time night shifts (Wed–Sat, 6pm–6am) with hourly compensation of $18–$20.

The specialist will manage non-emergency transport authorizations, coordinate with payors, and support billing operations. Responsibilities include reviewing transports, obtaining authorizations, and ensuring proper paperwork.