Non-Emergency Transport Authorization Specialist

Global Medical Response; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

Global Medical Response is seeking a Revenue Cycle – Authorization Specialist for our On-Site Phoenix, AZ operation. This role focuses on managing authorizations for non-emergency transports, coordinating with Communications, Operations, payors and billing to ensure paperwork is obtained around the time of transport.

The successful candidate will review transports to determine payor requirements, request and obtain authorizations, and help sustain compliant processes.

Qualifications

• Minimum 1 year work experience in medical billing – prior authorization required
• Minimum typing speed of 50 WPM required
• Work experience with computer programs and software required
• Work experience in medical industry preferred

Responsibilities

• Work with Communications to provide guidance on non-emergency transports and required paperwork and/or authorizations
• Review non-emergency transports to identify appropriate payor and determine if an authorization is required
• Follow established processes to request and/or obtain authorizations for non-emergency transports
• Work with Communications to ensure adequate and appropriate levels of service are dispatched for non-emergency transports
• Manage Authorization work bin to ensure payor requirements are met
• Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue
• Convey an attitude of intolerance for unprofessional behavior
• Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance), as well as with the Company’s clients, payors, consultants, banks and financial intermediaries and government agencies

Skills

Typing speed 50 WPM

Medical billing knowledge

Microsoft Office

HIPAA knowledge

Terminology knowledge

Education

High School diploma or GED

EMT certification/licensure or medical experience preferred

Tools

Microsoft Office

Job description

Global Medical Response is seeking a Revenue Cycle – Authorization Specialist for our On-Site Phoenix, AZ operation. This role focuses on managing authorizations for non-emergency transports, coordinating with Communications, Operations, payors and billing to ensure paperwork is obtained around the time of transport.

The successful candidate will review transports to determine payor requirements, request and obtain authorizations, and help sustain compliant processes.