Clinic Front Desk & Patient Care Specialist

MH-Memphis Hospitals; Collierville (TN); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations at an ambulatory/clinic site. You will greet patients, triage calls, register in the EMR, prepare chart contents, collect payments, and assist patients with the patient portal, contributing to patient- and family-centered care.

The role emphasizes strong organizational and communication skills, independence in routine tasks, and alignment with MLH values.

Qualifications

• Basic understanding of medical terminology.
• Knowledge of coding preferred.
• Knowledge of general business operations, scheduling, insurance, and coding.

Responsabilités

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.

Connaissances

Medical terminology

Coding knowledge

Office software

Communication skills

Customer service

Scheduling

Insurance data collection

Formation

High School Diploma or Equivalent

Description du poste

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations at an ambulatory/clinic site. You will greet patients, triage calls, register in the EMR, prepare chart contents, collect payments, and assist patients with the patient portal, contributing to patient- and family-centered care.

The role emphasizes strong organizational and communication skills, independence in routine tasks, and alignment with MLH values.