Impactful LIHTC Community Manager – Elevate Living

The Laramar Group LLC; Glenwood Hills (NM); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

14 paid holidays (including your b-day

Sundays off

Paid 401k match

Zero-dollar healthcare plan option

Flexible hours & PTO

Company-paid life insurance

Paid short- and long-term disability

Résumé du poste

The Laramar Group LLC is seeking a Community Manager to lead an affordable housing community, supervise onsite staff, ensure LIHTC compliance, manage budgets, and deliver exceptional resident experiences.

Ideal candidates bring hands-on leadership, strong housing compliance knowledge, and a commitment to operational excellence, resident relations, and team development in a fast-paced environment.

Qualifications

• Must have a high school diploma or equivalent; a college degree in a related field is preferred.
• At least 2 years of residential property management or related experience is required.
• Additional management experience is required.
• Previous affordable housing/LIHTC property management experience is required.
• Experience with LIHTC certifications, recertifications, income qualifications, and resident file compliance.
• Working knowledge of affordable housing compliance requirements and regulations.
• Ability to maintain property and resident files in accordance with LIHTC program requirements.
• Must have a medium to high level of proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Experience with ResMan property management software is preferred.
• Must be able to read, write, and communicate in English and perform basic to moderate mathematical functions.
• Position requires a valid driver's license with an acceptable driving record and appropriate vehicle insurance coverage.

Responsabilités

• Always maintain high-quality customer service.
• Oversee and directly manage operations to ensure property occupancy and revenue are maximized.
• Follow budget constraints while ensuring property quality is as high as possible.
• Document up to date financial goals, expenditures, owners' reports, and income accurately.
• Oversee leasing process for properties by reviewing, approving, and managing prospective applications, pricing, and renewals.
• Oversee LIHTC compliance and affordable housing requirements for the community.
• Ensure certifications, recertifications, income qualifications, and resident files are completed and maintained in accordance with LIHTC program requirements.
• Ensure compliance with applicable affordable housing regulations and program requirements.
• Oversee highly skilled staff through hiring, training, and performance management.
• Leads team members through regular meetings and communication touchpoints, using in-person, phone, and/or video to connect.
• Maintain high-quality resident relations (via in-person, written, phone, or video communication as appropriate) by working with owners to ensure high retention rates, successful owner functions, address complaints and concerns in a timely manner, and adherence to company policy, state, and local laws.
• Demonstrate a safe, clean, and productive work environment while also ensuring staff follow the same standards.

Connaissances

Strong leadership

Customer service

Communication

Team management

Attention to detail

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Outils

ResMan

Microsoft Office (Excel, Word, Outlook)

Description du poste

The Laramar Group LLC is seeking a Community Manager to lead an affordable housing community, supervise onsite staff, ensure LIHTC compliance, manage budgets, and deliver exceptional resident experiences.

Ideal candidates bring hands-on leadership, strong housing compliance knowledge, and a commitment to operational excellence, resident relations, and team development in a fast-paced environment.