Leasing & Resident Services Coordinator (LIHTC)

The Laramar Group LLC; Glenwood Hills (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent medical/dental/vision plans

Flexible spending accounts

Company-paid life insurance and short/

Paid federal holidays

Generous paid time off

401k with company match

Job summary

The Laramar Group LLC is seeking an Assistant Community Manager to support resident relations, leasing, collections, renewals, and compliance across our properties. You will work closely with the Community Manager to maintain occupancy goals, financial performance, and operational excellence in a fast-paced environment.

The ideal candidate will be organized, customer-focused, and capable of balancing multiple priorities, with experience in residential property management and affordable housing

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of residential property management experience.
• Experience with affordable housing certifications/recertifications (LIHTC, HUD, Section 8) preferred.
• Strong customer service, organizational and time management skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with ResMan preferred.
• Bilingual Spanish-speaking candidates strongly preferred.
• Must read/write/communicate in English and perform basic to moderate math.
• Valid driver’s license and appropriate vehicle insurance.

Responsibilities

• Deliver exceptional customer service and build positive relationships with residents, prospects, and vendors.
• Support daily community operations including resident communications, lease renewals, transfers, move-outs, and issue resolution.
• Assist with leasing activities, follow-up, applications, move-ins, and occupancy goals.
• Process rent-related activities including collections, posting, delinquency management, and late notices.
• Support mixed-income community operations, including affordable housing compliance and certifications.
• Maintain accurate resident files and ensure documentation complies with policies and program requirements.
• Monitor occupancy and retention trends and assist in improving property performance.
• Ensure compliance with company policies and fair housing and applicable regulations.
• Collaborate with Community Manager to support financial performance and resident satisfaction.
• Foster a positive community atmosphere through resident engagement.

Skills

Customer service

Organization

Time management

Spanish-speaking (prefered)

Communication (oral & written)

Adaptability

Team collaboration

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

ResMan

Job description

The Laramar Group LLC is seeking an Assistant Community Manager to support resident relations, leasing, collections, renewals, and compliance across our properties. You will work closely with the Community Manager to maintain occupancy goals, financial performance, and operational excellence in a fast-paced environment.

The ideal candidate will be organized, customer-focused, and capable of balancing multiple priorities, with experience in residential property management and affordable housing