Impactful Law Firm Call Center Agent

Farrin; Raleigh (NC); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Growth opportunities

Supportive team environment

Competitive salary & benefits (paid 
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Job summary

Farrin in Raleigh, NC, is seeking a Call Center Representative to join a close-knit team serving clients across NC & SC. You’ll answer and route calls from injured people with empathy, often serving as the first and last voice they hear as they move through their case and receive their check.

This role suits compassionate professionals with strong customer service, data entry and computer skills, and the ability to work an 8-hour shift between 8am and 6pm, Monday to Friday, in a fast-paced

Qualifications

• 1-3+ years of related experience is a plus.
• Strong computer/typing ability (data entry, Microsoft Word, and Excel).
• Excellent time-management, communication, and attention-to-detail.
• Available for an 8hr shift between the hours of 8am-6pm, M-F

Responsibilities

• Answer and route calls from injured people.
• Be the first voice callers hear and the last person they meet, handing them their check.
• Provide empathetic, professional service in a fast-paced environment.
• Collaborate with team across NC & SC to support clients.

Skills

Customer service

Call center

Sales

Tools

Microsoft Word

Excel

Job description

Farrin in Raleigh, NC, is seeking a Call Center Representative to join a close-knit team serving clients across NC & SC. You’ll answer and route calls from injured people with empathy, often serving as the first and last voice they hear as they move through their case and receive their check.

This role suits compassionate professionals with strong customer service, data entry and computer skills, and the ability to work an 8-hour shift between 8am and 6pm, Monday to Friday, in a fast-paced