Impactful Inside Sales – Call Center Rep (Admissions)

Sunshine Behavioral Health; Denver (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO + Paid Holidays

401(k) with Company Match

Advancement opportunities

Job summary

You will handle inbound/outbound calls, build trust in sensitive conversations, and maintain records in Salesforce and EMR systems while collaborating with Admissions to convert leads into enrollments and meet performance targets with empathy.

Qualifications

• Proven sales or customer service experience with measurable success.
• Strong verbal and written English communication skills.
• Ability to work scheduled shifts including weekend day.

Responsibilities

• Take inbound & outbound calls from individuals seeking treatment.
• Build trust quickly in emotionally sensitive conversations.
• Guide prospective clients toward next steps in the admissions process.
• Maintain accurate records in Salesforce & EMR systems.
• Work closely with Admissions to convert leads into enrollments.
• Hit performance goals while maintaining empathy and professionalism.

Skills

Sales experience

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Salesforce

EMR systems

Job description

You will handle inbound/outbound calls, build trust in sensitive conversations, and maintain records in Salesforce and EMR systems while collaborating with Admissions to convert leads into enrollments and meet performance targets with empathy.