Manager, Inside Sales (Fully Remote)

Partner Company; United States; Remote; USD 80,000 - 95,000; Full time

Benefits offered by this job

Remote work within United States

Comprehensive benefits package

Job summary

Partner Company is seeking a proactive leader to manage a 10+ person Admissions Coordinators team across a high-volume inbound/outbound operation. You will hire, onboard, train, and coach staff, while conducting regular performance reviews to meet KPIs and service targets.

The role supports a comprehensive benefits package and offers remote work within the United States, guiding an admissions function that connects people with behavioral healthcare services.

Qualifications

• 10+ years? 3–6+ years experience? Lead or mentor teams of admissions representatives or similar roles.
• Experience managing performance against KPIs, quotas or service targets.
• Strong multitasking, prioritization and coaching abilities in a fast-paced environment.

Responsibilities

• Lead and support a team of 10+ Admissions Coordinators handling high volumes of inquiries.
• Hire, onboard, train, coach, and conduct performance reviews for staff.
• Coordinate team schedules, workload distribution, and daily operations to ensure service levels.
• Drive mission-driven admissions processes to connect clients with behavioral healthcare services.

Skills

Team leadership

Coaching

Performance management

Prioritization & multitasking

Communication

Tools

CRM software

Job description

• Lead and support a team of 10+ Admissions Coordinators managing a high volume of inbound and outbound interactions with prospective clients, families, and referral sources.
• Hire, onboard, train, coach, and conduct performance reviews for Admissions Coordinators, ensuring team members achieve individual and team performance goals.
• Coordinate team schedules, workload distribution, and daily operations to maintain efficient coverage and service levels.

Requirements:

• 3–6+ years of experience leading, supervising, or mentoring teams of Admissions Representatives, Sales Representatives, or similar client-facing professionals.
• Demonstrated experience managing performance against KPIs, quotas, service-level targets, or other operational goals.
• Strong ability to multitask, prioritize competing demands, and make effective decisions in a high-volume, fast-paced environment, with excellent coaching and communication skills.
• Target base compensation of $80,000–$95,000 per year with performance-based bonus potential.
• Comprehensive benefits package for eligible full-time employees, including remote work within the United States.
• Opportunity to lead a mission-driven admissions function that helps connect people with behavioral healthcare services.

Partner Company

This company provides behavioral healthcare services, connecting clients and families with appropriate care through an admissions process. It fosters an inclusive workplace focused on connection, evidence-based decision-making, urgency, and continuous improvement.