Impactful Income Maintenance Eligibility Specialist II

Durham County Government; Durham (NC); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Tiered $4,000 Critical Position Bonus

Job summary

Durham County Government seeks an Income Maintenance Caseworker I within the Social Services Department. The role involves determining eligibility for income maintenance programs, handling intake, processing, and periodic reviews, and may assume lead worker responsibilities as needed.

The position requires experience in income maintenance casework, strong data collection and communication skills, and a willingness to support clients through complex eligibility determinations in a high-volume

Qualifications

• Experience in intake, processing and review of income maintenance programs.
• Ability to handle multiple tasks and work under pressure.
• Strong written and oral communication skills.
• Bilingual skills preferred.

Responsibilities

• Perform intake, processing and review in one or more income maintenance programs (Food Stamps, TANF, Medicaid).
• Complete recertifications and changes for Medicaid and related programs; gather and document information.

Skills

Income maintenance

Case processing

Documentation

Data collection

Communication

Lead work functions

Time management

Education

Bachelor's degree from an accredited college or university

Associate degree in accounting, business administration, human services, secretarial science or related field

High school diploma

Job description

Durham County Government seeks an Income Maintenance Caseworker I within the Social Services Department. The role involves determining eligibility for income maintenance programs, handling intake, processing, and periodic reviews, and may assume lead worker responsibilities as needed.

The position requires experience in income maintenance casework, strong data collection and communication skills, and a willingness to support clients through complex eligibility determinations in a high-volume