Income Maintenance Caseworker II - Eligibility Navigator

County of Pamlico; Bayboro (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

County of Pamlico in North Carolina seeks an Income Maintenance Caseworker II to determine and/or redetermine clients' eligibility for income maintenance programs, handling interviewing, information collection, and applications. The role may involve AFDC-Foster Care, Medicaid, Food Stamps, and related tasks under supervision.

The position emphasizes explaining program requirements, advising clients, and referring to other services as needed, with regular reporting to a supervisor.

Qualifications

• Good mathematical reasoning and computational skills.
• Ability to communicate with clients, applicants, and the public to obtain data and to explain and interpret rules, policies, and procedures.
• Ability to understand the needs and problems of clients/applicants.

Responsibilities

• Interview clients and obtain required information.
• Complete initial applications and verify information obtained.
• Determine eligibility for the programs.
• Complete scheduled program reviews.

Skills

Mathematical reasoning

Data collection

Client communication

Program knowledge

Education

Associate degree in Human Services Technology

High school diploma + 2 years paraprofessional experience

High school diploma + 3 years paraprofessional experience

Equivalent combination of training and experience

Job description

County of Pamlico in North Carolina seeks an Income Maintenance Caseworker II to determine and/or redetermine clients' eligibility for income maintenance programs, handling interviewing, information collection, and applications. The role may involve AFDC-Foster Care, Medicaid, Food Stamps, and related tasks under supervision.

The position emphasizes explaining program requirements, advising clients, and referring to other services as needed, with regular reporting to a supervisor.