Medicaid & Income Maintenance Specialist II

Durham County; Durham (NC); On-site; USD 46,916 - 63,309; Full time

Benefits offered by this job

Tiered $4,000.00 Critical PositionBONu

Job summary

Durham County Government is seeking an Income Maintenance Caseworker II to determine and redetermine client eligibility for Medicaid and related programs. The role involves intake, processing, and review across income maintenance programs, with potential lead worker responsibilities depending on assignment.

Responsibilities include completing recertifications, gathering and documenting information, and advising clients on available programs, while staying current with policies and procedures.

Qualifications

• Experience determining eligibility for income maintenance programs (e.g., Food Stamps, Medicaid).
• Ability to interview clients and obtain required information.
• Ability to work under pressure and handle multiple tasks.

Responsibilities

• Handle intake, processing, and review for selected income maintenance programs.
• Complete recertifications and changes for Medicaid programs.
• Explain program requirements and refer clients to appropriate services.

Skills

Eligibility determination

Client interviewing

Information gathering

Multitasking under pressure

Communication skills

Job description

Durham County Government is seeking an Income Maintenance Caseworker II to determine and redetermine client eligibility for Medicaid and related programs. The role involves intake, processing, and review across income maintenance programs, with potential lead worker responsibilities depending on assignment.

Responsibilities include completing recertifications, gathering and documenting information, and advising clients on available programs, while staying current with policies and procedures.