Income Maintenance Specialist II – Public Services

Chatham County, NC; Pittsboro (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Chatham County Department of Social Services seeks an Income Maintenance Caseworker to determine Medicaid and related program eligibility, interviewing clients, collecting data, and entering information into NCFAST. The role supports the supervisor and serves diverse clients with accuracy and confidentiality.

Applicants should have IMC experience or appropriate education, knowledge of DHHS programs, and strong communication skills.

Qualifications

• One year of experience as an Income Maintenance Caseworker to fully qualify as IMC II.
• Knowledge of Medicaid, Food and Nutrition Services and related programs.
• Ability to communicate clearly and maintain confidentiality.

Responsibilities

• Interview clients to obtain required information and determine eligibility.

Skills

Interviewing

Data analysis

Customer service

Confidentiality

Policy understanding

Education

Experience as IMC

Associate degree in related field

High school diploma + 5 years public contact

Bachelor's degree in related field

Tools

NCFAST

Northwoods

iiReception

Microsoft Office

Web browsers

Microsoft Teams

Zoom

Job description

Chatham County Department of Social Services seeks an Income Maintenance Caseworker to determine Medicaid and related program eligibility, interviewing clients, collecting data, and entering information into NCFAST. The role supports the supervisor and serves diverse clients with accuracy and confidentiality.

Applicants should have IMC experience or appropriate education, knowledge of DHHS programs, and strong communication skills.