Impactful Entry-Level Program Eligibility Specialist

State of Arkansas; Murfreesboro (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Job summary

The State of Arkansas Department of Human Services is seeking an entry‑level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state‑administered programs. This role requires strong attention to detail, organizational skills, and effective communication with applicants.

The position emphasizes accuracy, timely processing, confidentiality, and adherence to state and federal regulations, with a pension and paid holidays as part of perks.

Qualifications

• At least one year of experience in customer service, administrative support, case processing, or a related field.
• Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series.

Responsibilities

• Review and process applications for state assistance programs in compliance with established policies.
• Verify applicant information, including income, assets, residency, and household composition.
• Maintain accurate case records to support eligibility decisions.
• Ensure timely application processing and follow-up with applicants to gather required documentation.
• Prepare reports and summaries as needed for internal review and audits.

Skills

Customer service

Attention to detail

Verbal and written communication

Keyboarding

Tools

Case management system

Job description

The State of Arkansas Department of Human Services is seeking an entry‑level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state‑administered programs. This role requires strong attention to detail, organizational skills, and effective communication with applicants.

The position emphasizes accuracy, timely processing, confidentiality, and adherence to state and federal regulations, with a pension and paid holidays as part of perks.