Program Eligibility Specialist II

AR Dept of Human Services; Pine Bluff (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

The Arkansas Department of Human Services in Pine Bluff, AR seeks a Program Eligibility Specialist II to review, verify, and determine applicant eligibility for state-administered programs. The role demands analyzing complex case information and maintaining compliance with federal and state regulations.

You will communicate eligibility requirements and program benefits clearly to applicants, while documenting findings and maintaining accurate case records to support fair and efficient service

Qualifications

• At least two years of experience in eligibility determination, case management, social service administration, or related field.
• Proficiency in data analysis, record management, and case processing systems.
• Strong problem-solving skills to assess and resolve eligibility issues effectively.
• Ability to interpret program policies and apply them to individual cases.
• Strong focus on accuracy in reviewing applications, verifying documents, and maintaining records.
• Ability to prioritize tasks, handle multiple cases, and meet deadlines efficiently.

Responsibilities

• Reviews, verifies, and determines applicant eligibility for state-administered assistance programs.
• Analyzes complex case information while ensuring compliance with state and federal regulations.
• Provides clear communication to applicants about eligibility requirements and program benefits.

Skills

Eligibility determination

Case management

Social service administration

Data analysis

Record management

Case processing systems

Problem-solving

Policy interpretation

Attention to accuracy

Time management

Job description

The Program Eligibility Specialist II reviews, verifies, and determines applicant eligibility for state-administered assistance programs at the Arkansas Department of Human Services. The role requires analyzing complex case information, maintaining compliance with state and federal regulations, and providing clear communication to applicants about eligibility requirements and program benefits. This position is based in Pine Bluff, AR and is part of a career path in program eligibility.

Key qualifications

• At least two years of experience in eligibility determination, case management, social service administration, or related field
• Proficiency in data analysis, record management, and case processing systems
• Strong problem-solving skills to assess and resolve eligibility issues effectively
• Ability to interpret program policies and apply them to individual cases
• Strong focus on accuracy in reviewing applications, verifying documents, and maintaining records
• Ability to prioritize tasks, handle multiple cases, and meet deadlines efficiently