Emergency Communications Dispatcher

Regional 911 Intake Solutions; Vacaville (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking a Police Dispatcher to receive and prioritize emergency and nonemergency calls, document critical details, and coordinate with officers and agencies. The role requires rapid typing, radio communication, and accurate incident logging while maintaining confidentiality.

Employees may work nights, weekends, holidays, and overtime as needed. A background check and training are part of the onboarding process, with opportunities for ongoing education and

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy required for entry.
• Ability to learn jurisdiction geography and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other services.
• Maintain incident records and protect restricted information.

Skills

Typing

Radio communication

Multitasking

Clear communication

Education

High School Diploma

Tools

Criminal Justice Information Systems

Job description

Regional 911 Intake Solutions is seeking a Police Dispatcher to receive and prioritize emergency and nonemergency calls, document critical details, and coordinate with officers and agencies. The role requires rapid typing, radio communication, and accurate incident logging while maintaining confidentiality.

Employees may work nights, weekends, holidays, and overtime as needed. A background check and training are part of the onboarding process, with opportunities for ongoing education and