Public Benefits Eligibility Specialist

State of Indiana; Indianapolis (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Three medical plan options

Wellness Rewards Program

Health savings account

Deferred compensation 457(b)

Two pension plan options

Paid leave policies

Paid vacation and sick leave

Paid holidays

Education Reimbursement

Group life insurance

Referral Bonus program

Employee assistance program

Public Service Loan Forgiveness

Free Parking

LinkedIn Learning access

Job summary

State of Indiana is seeking a State Eligibility Consultant to ensure accurate benefits processing for DFR programs across SNAP, Medicaid and TANF. You will review applications, make determinations, and update case information while staying current with rules and guidelines.

This public service role offers a robust benefits package and opportunities for peer coaching, with occasional travel to support Hoosier communities.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Public assistance policy

Eligibility systems

Travel willingness

Job description

State of Indiana is seeking a State Eligibility Consultant to ensure accurate benefits processing for DFR programs across SNAP, Medicaid and TANF. You will review applications, make determinations, and update case information while staying current with rules and guidelines.

This public service role offers a robust benefits package and opportunities for peer coaching, with occasional travel to support Hoosier communities.