Economic Services Eligibility Specialist

Randolph County; Archdale (NC); On-site; USD 32,000 - 50,000; Full time

Job summary

Randolph County seeks an Income Maintenance Caseworker I to manage the intake and processing of applications for federal and state Economic Service programs including FNS, Medicaid, CIP, and LIEAP. The role involves interviewing clients, entering data, and determining eligibility using a web-based system.

Responsibilities include processing initial applications, conducting reviews, explaining service requirements, and making referrals as needed to ensure continued program participation.

Qualifications

• Associate degree in Human Services or related field or equivalent experience with data gathering and analysis.
• High school diploma plus 2–3 years paraprofessional experience in public contact roles.
• Experience with intake, processing and eligibility determination for public assistance programs is desirable.

Responsibilities

• Perform intake and processing of applications for federal/state Economic Service programs.
• Determine and/or re-determine applicant eligibility for programs such as FNS, Medicaid, CIP, LIEAP.
• Interview clients or review media to obtain required information; enter data into web-based systems.
• Explain requirements and options; refer clients to additional services as appropriate.
• Conduct periodic reviews and re-verify continued eligibility; maintain accurate records.

Skills

Interviewing

Data entry

Eligibility

Communication

Education

Associate degree in Human Services

High school diploma

Tools

ePASS

Job description

Randolph County seeks an Income Maintenance Caseworker I to manage the intake and processing of applications for federal and state Economic Service programs including FNS, Medicaid, CIP, and LIEAP. The role involves interviewing clients, entering data, and determining eligibility using a web-based system.

Responsibilities include processing initial applications, conducting reviews, explaining service requirements, and making referrals as needed to ensure continued program participation.