Impactful Delinquency Recovery Specialist

F. H. Cann & Associates, Inc.; Massachusetts; On-site; USD 32,000 - 52,000; Full time

Job summary

F. H. Cann & Associates, Inc. is seeking motivated individuals to recover delinquent accounts and offer repayment solutions.

You will locate or skip-trace customers and maintain detailed notes on every file, ensuring accurate, timely communications. Compliance with consumer protection laws and internal guidelines is essential. The role emphasizes accurate documentation, meeting deadlines, and following standard practices to protect both the customer and the company while contributing to the

Qualifications

• Experience using skip-tracing methods and consumer contact
• Strong attention to detail and record-keeping
• Knowledge of consumer protection laws and regulations

Responsibilities

• Initiate contact with delinquent accounts and discuss repayment options
• Locate or skip-trace customers using available tools
• Record accurate notes and maintain logs of all communications
• Meet department deadlines and maintain performance standards
• Adhere to consumer protection laws and company policies

Skills

Skip-tracing tools

Tools

Skip-tracing tools

Job description

F. H. Cann & Associates, Inc. is seeking motivated individuals to recover delinquent accounts and offer repayment solutions.

You will locate or skip-trace customers and maintain detailed notes on every file, ensuring accurate, timely communications. Compliance with consumer protection laws and internal guidelines is essential. The role emphasizes accurate documentation, meeting deadlines, and following standard practices to protect both the customer and the company while contributing to the