Impactful Customer Service Rep – 18-Month Contract

UniFirst; Salt Lake City (UT); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

30% Employee Discount

Paid Time Off

Tuition Reimbursement

Life Insurance

Direct Payroll Deposit

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team on an 18-month contract, covering a leave of absence. You will act as a liaison between customers and UniFirst, delivering outstanding service and supporting the Sales Department.

This role includes handling inquiries by phone or email, performing AR tasks, and contributing to a collaborative, growth‑oriented culture with on‑the‑job training and benefits.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• Verbal and written communication skills with professional telephone etiquette.
• Proficient with Microsoft Office applications (Outlook, Excel, Word, TEAMS).

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts.
• Partner and provide administrative support to UniFirst's Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Microsoft Office

Time management

Education

High School diploma or GED

Tools

Outlook

Excel

Word

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team on an 18-month contract, covering a leave of absence. You will act as a liaison between customers and UniFirst, delivering outstanding service and supporting the Sales Department.

This role includes handling inquiries by phone or email, performing AR tasks, and contributing to a collaborative, growth‑oriented culture with on‑the‑job training and benefits.