Impactful Customer Service & Order Specialist

Motion; Tupelo (MS); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Motion Industries in Tupelo, MS is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. This on-site role involves order entry, price quotes, and coordinating with internal teams to ensure on-time delivery.

You will develop product knowledge, maintain inventory awareness, and build relationships to drive repeat business. High school diploma or GED and 0–3 years of related experience are typical requirements.

Qualifications

• Typically requires a high school diploma or GED and 0–3 years of related experience.
• Ability to enter orders accurately and quote prices when needed.
• Strong communication and customer service mindset.

Responsibilities

• Responds to basic customer inquiries and provides quotes.
• Places customer orders via telephone, fax, email, or walk-in.
• Influences pricing within parameters to meet customer needs and profitability.
• Maintains inventory awareness and coordinates shipping methods.
• Expedites backorders and handles returns when required.

Skills

Customer service

Communication

Attention to detail

Time management

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

Business systems

Internet search

Job description

Motion Industries in Tupelo, MS is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. This on-site role involves order entry, price quotes, and coordinating with internal teams to ensure on-time delivery.

You will develop product knowledge, maintain inventory awareness, and build relationships to drive repeat business. High school diploma or GED and 0–3 years of related experience are typical requirements.