Impactful CSC Clerk & Coordination Specialist

Blue Cross and Blue Shield of Kansas; Topeka (KS); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

6 weeks parental leave

Fertility/Adoption assistance

Caregiver leave

401(k) matching up to 5%

Tuition reimbursement

Wellness discounts

Job summary

Blue Cross and Blue Shield of Kansas is seeking a CSC Clerk Specialist to coordinate outgoing correspondence for the Customer Service Center in Topeka, KS. The role ensures timely, accurate, and compliant processing and distribution of member and business communications.

Responsibilities include routing inquiries, preparing letters and tax forms, maintaining supplies, and assisting with inbound call support. Requires a high school diploma and at least 1 year of administrative experience.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year administrative, clerical, mail processing, or office support experience required.
• Experience handling confidential information preferred.

Responsibilities

• Manage all Customer Service outgoing, inter-office, and returned mail, ensuring SLA/LOS compliance.
• Maintain departmental office supplies and storage areas.
• Process and resolve departmental inquiries and routing, including misrouting checks and member ID research.
• Administer Authorizations for Release of Protected Health Information forms and related correspondence.
• Prepare and mail Customer Experience Care Cards.
• Provide backup Call Director support and handle inbound calls as needed.

Skills

Strong communication

Strong organizational skills

Grammar and writing

Self-motivated

Education

High school diploma or equivalent

Job description

Blue Cross and Blue Shield of Kansas is seeking a CSC Clerk Specialist to coordinate outgoing correspondence for the Customer Service Center in Topeka, KS. The role ensures timely, accurate, and compliant processing and distribution of member and business communications.

Responsibilities include routing inquiries, preparing letters and tax forms, maintaining supplies, and assisting with inbound call support. Requires a high school diploma and at least 1 year of administrative experience.