Impactful Case Manager: Emergency Support & Pathway of Hope

The Salvation Army North & Central Illinois Division; Gary (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a Temporary Case Manager to provide emergency financial services, pantry support, and case management to families in Lake County. You will coordinate intake, identify client strengths and barriers, and link clients to Pathway of Hope resources.

The role requires an associate degree or 4 years of related experience, two years of case management, and completion of mandatory training (Safe from Harm, Case Worker Certification, SIMS,

Qualifications

• Associate degree in Human or Social Services, or 4 years of related experience.
• Two years of case management experience required.
• Valid driver’s license and Salvation Army Driver’s qualification.
• Safe from Harm training within 10 days of hire.
• Case Worker Certification within 15 days; SIMS data entry within 15 days; Charity Tracker training within 20 days.

Responsibilities

• Schedule and conduct intake appointments for case management services.
• Use strengths-based, client-centered approaches to identify goals and barriers.
• Refer households to Pathway of Hope to support long-term goals.
• Maintain referral sources list for Lake and surrounding counties.
• Document in SIMS and other reporting systems per policies and funders.
• Network with social service providers in the county.
• Represent The Salvation Army at public functions as appropriate.
• Comply with National Social Services Standards and perform other duties as assigned.

Skills

English proficiency

Microsoft Office

Verbal communication

Written communication

Diversity awareness

Spiritual guidance

Education

Associate degree in Human or Social Services

4 years social services experience in lieu of degree

Tools

SIMS

Charity Tracker

Job description

The Salvation Army North & Central Illinois Division is seeking a Temporary Case Manager to provide emergency financial services, pantry support, and case management to families in Lake County. You will coordinate intake, identify client strengths and barriers, and link clients to Pathway of Hope resources.

The role requires an associate degree or 4 years of related experience, two years of case management, and completion of mandatory training (Safe from Harm, Case Worker Certification, SIMS,