Case Manager - Social Services & Pathway of Hope

The Salvation Army USA Central Territory; Gary (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Salvation Army USA Central Territory in Gary, Indiana seeks a Temporary Case Manager to support families and individuals in Lake County with emergency financial services, pantry assistance, Pathway of Hope case management, and strengths-based case management. You will schedule intake appointments and coordinate referrals to community resources.

This role requires documenting client interactions in SIMS and other systems, traveling within Lake and Porter counties, and adhering to Salvation

Qualifications

• Associate degree in Human or Social Services preferred; four years of related social services experience may substitute.
• Experience in case management and working with homeowners/tenants preferred.
• Must pass background checks and complete required trainings within specified timelines.

Responsibilities

• Schedule and conduct intake appointments for case management services.
• Apply strengths-based, client-centered case management to identify goals and barriers.
• Refer households to Pathway of Hope and other resources to support long-term goals.
• Maintain up-to-date referral sources across Lake and surrounding counties.
• Document client interactions in SIMS and other reporting systems in accordance with policies.
• Network with other social service providers and represent The Salvation Army professionally.
• Ensure compliance with The Salvation Army National Social Services Standards.

Skills

English proficiency

Computer proficiency

Verbal and written communication

Diversity and outreach

Education

Associate degree in Human or Social Services

4 years experience in lieu of degree

Tools

SIMS

Charity Tracker

Job description

The Salvation Army USA Central Territory in Gary, Indiana seeks a Temporary Case Manager to support families and individuals in Lake County with emergency financial services, pantry assistance, Pathway of Hope case management, and strengths-based case management. You will schedule intake appointments and coordinate referrals to community resources.

This role requires documenting client interactions in SIMS and other systems, traveling within Lake and Porter counties, and adhering to Salvation