Impactful Care Coordination Analyst, Behavioral Health

CVS Health; Virginia; On-site; USD 29,000 - 56,000; Full time

Job summary

CVS Health in Tidewater Virginia is seeking a care management professional to coordinate care, educate members, and support outcomes using available tools and resources. Your responsibilities include evaluating member needs and eligibility, coordinating care plans, and collaborating with clinicians to optimize outcomes while upholding regulatory and accreditation guidelines.

This full-time role offers a detailed benefits package and eligibility for CVS Health's bonus programs, with a typical

Qualifications

• 2 years' experience in behavioral health or related field.
• Must reside in Tidewater Virginia VA Area.
• Up to 70% travel will be required in Central region.

Responsibilities

• Collaborate to inform the case management process for optimal healthcare outcomes.
• Evaluate members' needs and eligibility and recommend case resolution.
• Identify risk factors and refer to appropriate clinical management or crisis intervention.
• Coordinate and monitor care plan activities and progression.
• Engage in quality of care discussions through case conferences and multidisciplinary review.
• Escalate quality of care issues via established channels.
• Use motivational interviewing to maximize member engagement and promote healthy choices.
• Provide coaching and support to empower ongoing independent medical decisions.
• Assist members in actively participating with their providers in shared decision-making.
• Document care management processes in compliance with regulations.

Skills

Behavioral health experience

Social services experience

Travel willingness

Education

Bachelor's degree or non-licensed master level clinician in behavioral health or human services

Job description

CVS Health in Tidewater Virginia is seeking a care management professional to coordinate care, educate members, and support outcomes using available tools and resources. Your responsibilities include evaluating member needs and eligibility, coordinating care plans, and collaborating with clinicians to optimize outcomes while upholding regulatory and accreditation guidelines.

This full-time role offers a detailed benefits package and eligibility for CVS Health's bonus programs, with a typical