Field Case Manager - Health Care Coordination (VA)

CVSHealth; Glen Allen (VA); Sur place; USD 29 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental coverage

Vision coverage

Retirement savings options

Paid time off

Wellness programs

Résumé du poste

CVS Health in Virginia is hiring a care coordination professional focused on behavioral health to support members, provide education, and collaborate with care teams. The role requires up to 70% travel in Central Virginia and full-time hours.

You’ll evaluate needs, coordinate care plans, and engage members using motivational interviewing and available programs. A bachelor’s or non-licensed master in behavioral health or human services is required.

Qualifications

• 2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus.
• Must reside in Central Virginia Area.
• Up to 70% travel will be required in Central region.

Responsabilités

• Collaborate to inform the case management process and facilitate outcomes for members.
• Evaluate members' needs, determine eligibility, and suggest care resolution approaches.
• Identify risk factors and make referrals to appropriate clinical programs.
• Coordinate and monitor assigned care plan activities.
• Discuss cases at conferences to achieve optimal outcomes with multidisciplinary teams.
• Escalate quality of care issues through established channels.
• Negotiate options and services to meet members' benefits and healthcare needs.
• Use motivational interviewing to maximize engagement and healthy lifestyle changes.
• Provide coaching and support to empower independent medical decisions.
• Help members participate actively with providers in healthcare decisions.

Connaissances

Behavioral health knowledge

Formation

Bachelor’s degree or non-licensed master level clinician

Description du poste

CVS Health in Virginia is hiring a care coordination professional focused on behavioral health to support members, provide education, and collaborate with care teams. The role requires up to 70% travel in Central Virginia and full-time hours.

You’ll evaluate needs, coordinate care plans, and engage members using motivational interviewing and available programs. A bachelor’s or non-licensed master in behavioral health or human services is required.