Care Coordination Analyst, Behavioral Health

CVS Health; Hampton (VA); Hybrid; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a dedicated care coordination professional in the Tidewater Virginia area to support members through case management, education, and advocacy. The role emphasizes collaboration with clinical teams to optimize healthcare outcomes.

Responsibilities include evaluating member needs, coordinating care plans, and empowering patients to participate in decision-making. Travel up to 70% is expected in the Central region.

Qualifications

• 2 years' experience in behavioral health, social services or equivalent field.
• Must reside in Tidewater Virginia VA Area.
• Up to 70% travel in Central region

Responsibilities

• Collaborate to inform the case management process and facilitate appropriate healthcare outcomes for members.
• Evaluate members' needs/eligibility and recommend approaches to case resolution.
• Identify risk factors and escalate quality of care issues as needed.
• Coordinate care plan activities and monitor progress.
• Provide coaching and support to empower members in healthcare decisions.

Skills

Care coordination

Care management

Behavioral health

Member education

Education

Bachelor's degree / master's in behavioral health

Job description

CVS Health is seeking a dedicated care coordination professional in the Tidewater Virginia area to support members through case management, education, and advocacy. The role emphasizes collaboration with clinical teams to optimize healthcare outcomes.

Responsibilities include evaluating member needs, coordinating care plans, and empowering patients to participate in decision-making. Travel up to 70% is expected in the Central region.