Impactful Admin Assistant for Young Adult Diabetes Program

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks an Administrative Assistant for the Young Adult program in a busy ambulatory setting. You will support physicians and health professionals, handle calls, scheduling, and patient records to ensure smooth clinic operations.

You’ll coordinate with the Medical Director of the Young Adult Program and clinic leadership on research and program initiatives, including support groups, and collaborate with external partners to advance the program’s mission.

Qualifications

• High School diploma or GED required; Associate’s degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including MS Office and scheduling tools.

Responsibilities

• Answer and screen telephone calls; greet patients and staff; relay messages.
• Update patient demographics and insurance information; schedule appointments.
• Prepare patient records; liaison with departments and external customers.
• Maintain calendars; draft routine correspondence and manage meetings.
• Queue prescriptions for renewal and review medication listings in EMR.

Skills

Customer service

Phone screening

Scheduling

Electronic medical records

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Scheduling tools

Job description

Beth Israel Lahey Health seeks an Administrative Assistant for the Young Adult program in a busy ambulatory setting. You will support physicians and health professionals, handle calls, scheduling, and patient records to ensure smooth clinic operations.

You’ll coordinate with the Medical Director of the Young Adult Program and clinic leadership on research and program initiatives, including support groups, and collaborate with external partners to advance the program’s mission.